Hardcover: 224 pages
Publisher: Collins; 1 edition (October 21, 2003)
Language: English
ISBN-10: 0060539801
ISBN-13: 978-0060539801
Publisher: Collins; 1 edition (October 21, 2003)
Language: English
ISBN-10: 0060539801
ISBN-13: 978-0060539801
Peter Post focused on 3 main aspects of etiquette in life - Daily living, Social living and Living on your job. The essence behind etiquette is essentially having respect and consideration. As long you embrace these 2 qualities in your daily dealings, you may be regarded as a well mannered person already.
Daily Life
- Kitchen (be responsible for your own mess, no half done chores, help clean up consistently)
- Bathroom (sink, toilet seats, toilet paper, personal items)
- TV (don't hog)
- Telephone (pick up if no one else does, take down messages)
- Driving (don't be aggressive, be humble especially for directions)
- Communicating (have clarity, coherence and brevity) - never let a phone call interrupt a face to face communication unless absolutely necessary
- Email - what ever is sent out should be regarded as public always
- Greetings (stand, smile, eye contact and proper handshake)
- Introductions - introduce the less important to the more important
Social Life
- Dress smart, smell fresh, look good
- For dating (flowers, hold doors and chairs, walk on the outside, paying)
- Always bring a gift to a party
- Table manners (elbows on the table is ok at conversations, passing food to people's left hand, always take the cue from the host)
- Flirting - the key is the intention to start a relationship
Job life
- Avoid 2 behaviours - being superior and being rude (putting down others)
- Interviews (punctual, prepared, dress one notch up, greet as above, thank 2 times - after interview and after you get home)
- 5 Questions to ask in an interview
- Which responsibility is the most important in the job?
- Review your resume
- Strengths of the company
- main problems faced by the staff today
- describe a successful candidate for this job - 5 Questions to answer
- Why this job?
- What you know of the company and why here?
- Your strengths
- Hardest thing faced in your previous job
- more about yourself
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